You've Got questions? We've Got Answers

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The platform can accommodate up to four adults.

Yes. You can select up to two songs you want the videos to have.

We accept Credit Cards, Zelle, CashApp, Venmo, or Cash

A clearance of 20x20 is preferred and a standard electrical outlet.

We will arrive prior to the start of your event to setup. Once the rental period has started, our attendant will remain with the Photo Booth to assist your guests in picking props, taking their video, and showing them how to retrieve it. Please note that the reservation clock does not stop if no one is actively using the booth. 

Yes. After the event has ended, you will receive an email link to download the file. This is typically sent within 24-hours after the end of the event. 

We are committed to protecting your privacy. We use the information we gather from you to book your event only. We do not share, sell, or trade your information.

Our standard service radius is 25 miles around Fontana. Anything outside of that incurs a distance fee determined by the number of miles outside of that 25 miles.

Given that most events are scheduled months in advance, should you need to cancel yours, we ask that you do so as far in advance as possible. Your deposit will be refunded as long as you cancel at least 20 days or more ahead of your scheduled event. Cancellations of 19 days or less will cause your deposit to become non-refundable.

Refunded deposits are subject to a 3% processing fee.

We are always happy to reschedule your event, based on our availability at the time you reschedule. Please note that rescheduled events do not qualify for our deposit refund policy. 

Our team will take wide angle photos and videos of all our events for marketing and promotional purposes. This may include a livestream through our social media channels. Photos and videos will never include location of the event, identifying factors of our clients, or close-up photos of any guest. Upon your request, we will blur out faces of your guests prior to posting the content we collect. If you do not wish to have your event live-streamed, please let us know at the time of booking. 

We ask that guests do not bring their food or drinks into the Photo Booth zone. This helps us keep the area clean and presentable for all guests. 

We reserve the right to refuse service and/or to end an on-going event early if we observe behavior we deem to be dangerous or pose a threat to our staff, guests, and equipment. Such behavior includes, but is not limited to, extreme intoxication, aggressive language or behavior, harassment of any kind, observed or suspected illegal activities, etc. If we are forced to cancel your event, you will still be responsible for any outstanding balance and no refunds will be issued.

Should any of our equipment be damaged or destroyed as a result of your or your guests' negligent or careless behavior, we reserve the right to charge the credit card we have on file for the cost of repair or replacement of damaged or destroyed equipment.

Our promise to you is that we will arrive to your event ahead of the scheduled time to allow for set-up and preparation. However, should a situation arise that is out of our control, such as but not limited to, mechanical issues, major disasters, whether it be natural or man-made, severe weather that makes it unsafe for our team to travel, etc., we pledge to refund you your deposit and will give you a 25% off coupon to book with us again.